FAQs

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HOW LONG DOES DELIVERY TAKE?

Most orders are dispatched within 1 to 2 working days and delivered within 3 to 5 working days across mainland UK.

HOW MUCH IS DELIVERY?

Standard delivery is £3.95 for orders under £50. Orders over £50 qualify for free delivery.

DO YOU OFFER NEXT DAY DELIVERY?

Not currently. If you need something quickly, get in touch and we’ll do our best to help.

WHAT IS YOUR RETURNS POLICY?

You can return items within 90 days of delivery, as long as they are unused and in their original packaging.

DO I HAVE TO PAY FOR RETURNS?

Returns are at your own cost unless an item is faulty or incorrect.

HOW LONG DO RETURNS TAKE TO PROCESS?

Returns are usually processed within 3 working days of receiving the item.

MY ITEM ARRIVED DAMAGED, WHAT SHOULD I DO?

Contact us as soon as possible with a photo and we’ll sort it quickly.

CAN I CHANGE OR CANCEL MY ORDER?

Contact us as soon as possible. If your order hasn’t been dispatched, we’ll do our best to help.

WHERE ARE YOU BASED?


We’re a UK-based online retailer, dispatching orders from Corsham, Wiltshire

DO YOU SHIP OUTSIDE THE UK?

At the moment we only ship within mainland UK.