Lines are open  Monday to Friday 9am - 5pm.

Call us on 0845 057 9383 or 01225 819 199 or email us: customer@bebeco.co.uk

(International Dialling 00 44 1225 819 199)

At busy times phones are sometimes diverted to message service but please leave a message and you will be called back.  We promise to reply to all phone and email messages as quickly as possible.

We are happy to take your order over the telephone. Please call us on 0845 057 9383. Our order line is open 9am to 5pm Monday to Friday. Our 0845 is a lo call number from landlines.  You may prefer to call on 01225 819 199 if this is a cheaper option for you from a mobile.

During exceptionally busy times our telephone lines may switch over to Answering Machine. If this is the case please leave your details and we will call you back the same day. We also make return calls in the evening up to 8pm at the latest. If this is not convenient please let us know when leaving your message.

We do not employ a call centre to handle our orders. Our phone system will  route the call to one of our advisors either to the Bebeco office or one of our *satellite advisors.  Bebeco advisors are all mums  and have been fully trained to deal with your enquiries and assist you however necessary. Our phone network is set up in such a way that your calls may be answered as quickly as possible.

For press related enquiries please contact Maria Chrzanowska. All enquiries relating to press images and publishing content should be email to Maria at maria@bebeco.co.uk.  If you are a media organisation that wishes to speak to Bebeco about our company and our products we will be pleased to hear from you. 

Bebeco is a registered member of the Telephone Preference Service. Unsolicited cold calls will be noted and referred back to the Telephone Preference Service. If you are making an unsolicited call to sell services or goods, please be advised that your call will not be dealt with by any department. This rule is strictly enforced  due to the large volume of calls received by such organisations. It is very important that our lines are kept clear for our customers and suppliers.

We are always happy to hear from  customers regarding our products or services.  If you have any comments at all please contact Rayne Vezir on 01225 819 199 or if you prefer email rayne@bebeco.co.uk

The warehouse is open between 06.30 am and 3.30pm.

For all fulfillment queries please contact Zoe McNamara on the above number or email: zoe@bebeco.co.uk.

Customer who have enquires relating to their parcel or order should call the customer service number on 0845 057 9383

Enquiries relating to Trade, New & Existing Accounts and suppliers should be directed to Katie Millard on the above.  Alternatively please email her katie@bebeco.co.uk

If you would like to speak to someone in our shop please call 01249 714 449.  Michelle Von Poppen is our Store Manager. 

Whilst we aim to maintain good stock levels in the shop all the time please bear in mind that our online stocks is held in warehouse and is not necessarily on sale at the shop.  Therefore please call us first if you will be making a long journey to check we have what you are looking for displayed in the shop.

You can see our opening time here: Bebeco Shop Opening Times